When you register with Jebuzz, you share certain information with us. On this page, we clearly explain what data is collected, why it's collected, how it's kept secure, and what rights you have.
Six Core Commitments Jebuzz Always Upholds
Your name, phone number, email, or payment details are never sold or rented to any third party — this is Jebuzz's strictest rule.
Every transaction and login is secured with banking-grade encryption. Your data cannot be read by anyone while in transit.
We only collect the information needed to operate our services — nothing more. We never ask for data beyond what is necessary.
Within Jebuzz, only authorized staff can access your information, and they are bound by strict confidentiality agreements.
You can request deletion of all your data at any time. Nothing beyond our legal obligations will be retained.
In the event of a data security issue, affected members will be notified at their registered email address as quickly as possible.
For privacy-related enquiries, contact:
JebuzzWelcome to . We understand that your personal information is a sensitive matter. That's why this privacy policy is written in plain, straightforward terms — what data we collect, why we collect it, and how we use it. No complex legal language, just clear and simple English.
Our policy in a nutshell: Your data belongs to you. We only retain what is needed to provide our services — we never sell it or share it unnecessarily.
Jebuzz collects information in two ways — what you provide directly, and what is generated automatically while you use the platform.
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Name & Mobile Number | At the Time of Registration | Account Creation & Verification |
| Email address | At the Time of Registration | Notifications & Support |
| Date of Birth | At the Time of Registration | Age Verification (18+) |
| National ID / Passport | KYC Verification Timeline | Identity verification |
| Payment details (bKash/Nagad number) | During Deposits/Withdrawals | Transaction Processing |
Certain technical information is logged automatically while you use Jebuzz. This includes your device type, browser version, IP address, pages visited, and login times. This data is used to improve platform security and performance — it is never shared with advertising companies.
Before using your data in any way, Jebuzz always asks itself one question — "Is this actually needed to serve the member?" If the answer is no, that data is not used. Each purpose is clearly outlined below:
The information you provide is used for login, transaction verification, password resets, and KYC processes.
Payment information is used to process deposits and withdrawals and to maintain your transaction history.
If you run into any issues, our support team can access your account details to assist you.
SMS and email notifications are sent for successful withdrawals, bonus updates, and important account alerts. You have the option to opt out of non-essential marketing messages.
Data is used to understand which features are used most and where issues occur — but never in a way that identifies individual users.
In the event of unusual transactions or suspicious login activity, your data is analysed to keep your account secure.
Jebuzz never sells your data to advertisers or data brokers. However, limited information may be shared with third parties in certain specific situations:
When you transact via bKash, Nagad, or a bank, the necessary information is passed to that service's own system. Their own privacy policy applies — they are equally prohibited from sharing your data with third parties.
If our licensing authority or a law enforcement agency requests information through a legal process, Jebuzz is legally obligated to provide it.
We work with certain technology companies for hosting, cybersecurity, and anti-fraud services. They operate under strict confidentiality agreements and only receive the data necessary to perform their specific services.
To be clear: Your information will never be passed to marketing companies, data sellers, or unrelated businesses.
Jebuzz does not retain data beyond what is necessary. Each category of information has its own retention policy:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Details (Name, Number) | For the duration of active account + 5 years | Legal Obligations |
| Transaction History | 7 years | Financial auditing & regulatory requirements |
| KYC Documents | 5 years (after account closure) | Anti-Money Laundering Regulations |
| Support Chat/Email | 3 years | Dispute Resolution Records |
| Access logs (IP, device) | 1 year | Security Monitoring |
Once data reaches the end of its retention period, it is securely deleted. If you submit a deletion request, any remaining data will be removed after fulfilling applicable legal obligations.
Jebuzz uses cookies on its website. Cookies are small text files stored in your browser that help recognize you the next time you log in. We use three types of cookies:
| Cookie Types | Purpose | Can It Be Disabled? |
|---|---|---|
| Maintaining login sessions, security tokens | No — disabling it will prevent the site from functioning | |
| Remembering language preferences and layout settings | Yes — through your browser settings | |
| Understanding which pages are used most | Yes — through your browser settings |
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies will prevent you from logging in.
Every registered Jebuzz member has important rights over their personal data. To exercise any of these rights, please contact our support team.
How to submit a request: To exercise any of the rights listed above support@jebuzz.best. We will respond within 30 business days.
The Jebuzz platform may sometimes contain links to third-party game providers or payment gateways. These external services have their own privacy policies, which Jebuzz does not control.
Whenever you access a third-party service outside of Jebuzz, their own privacy policy applies. We always recommend reading their policies before using those services.
Some members may arrive via partner websites participating in the Jebuzz affiliate marketing program. In such cases, limited information may be shared for referral tracking purposes — however, no personally identifiable information is passed.
Jebuzz is strictly for users aged 18 and above. We do not knowingly collect or store personal information from any minor.
If we find out: If any account is found to belong to a minor, it will be closed immediately and all associated data will be deleted.
If parents suspect their child has created a Jebuzz account, support@jebuzz.best— we will take immediate action.
Jebuzz updates this privacy policy when needed. Any changes will be reflected with a new date at the top of this page, and significant updates will be communicated via your registered email or platform notification.
Continuing to use Jebuzz after any changes have been made will be considered acceptance of the updated policy. If you object to any changes, you always have the right to close your account.
For any privacy-related questions, requests, or complaints, please contact us:
Email: support@jebuzz.best
Two questions members ask most often